Frequently Asked Questions
How can one know if your Patola is real or fake?
Authentic Patola sarees are typically handwoven with high-quality silk threads and feature intricate designs. To ensure authenticity, the front and the back of Patola saree will be similar to that of fake or printed sarees. Purchasing from reputable sellers like Patola by Prakash Bhai can also guarantee authenticity.
Can I customise my order?
No, Patola by Prakash Bhai currently doesn't offer customization options for sarees.
Do products differ in look from the ones displayed online?
While we strive to accurately represent our products online, variations in colour and appearance may occur due to factors such as lighting and screen resolution. However, rest assured that the quality and craftsmanship of our sarees remain consistent.
Do I need to take some specific care regarding the handling of the sarees?
Yes, to maintain the beauty of your Patola sarees, it is recommended to dry clean or roll press only.
How do I know if my order is confirmed?
Rest assured, upon successful placement of your order, you will promptly receive an order confirmation notification. This confirmation will be conveniently sent to your provided WhatsApp number/mail that your order has been securely processed.
Do you ship internationally?
Yes, we ship internationally.
Do we charge for Delivery?
We do charge for express shipping Rs.50/- per order but standard shipping is free of cost.
Do you have any offline store locations?
Yes, Patola by Prakash Bhai has offline stores where you can explore our collection of Patola sarees in person. Visit our store in Rajkot to view our exquisite range of sarees
When will my order be deliverd?
Once your order is ready and dispatched it is usually delivered within 7 days. For international orders, they are usually shipped between 4-7 working days after the order & payment confirmation and delivery will vary depending on the country and location.
What is your return policy?
We dont offer any return on the products purchased. They can only be return if they are found damaged. To know more in detail, read our return policy here.